:root{--lightningcss-light: ;--lightningcss-dark:initial;color-scheme:dark;--background:#111413;--foreground:#f4f0e8;--muted:#a7afa9;--panel:#1d2421;--panel-strong:#27312d;--line:#3d4742;--accent:#d6ff6b;--accent-ink:#151812;--blue:#9cc8ff}*{box-sizing:border-box}html,body{min-height:100%}body{background:var(--background);color:var(--foreground);margin:0;font-family:Inter,ui-sans-serif,system-ui,-apple-system,BlinkMacSystemFont,Segoe UI,sans-serif}a{color:inherit;text-decoration:none}.shell{gap:24px;max-width:1040px;margin:0 auto;padding:48px 24px;display:grid}.header{border-bottom:1px solid var(--line);justify-content:space-between;align-items:end;gap:24px;padding-bottom:28px;display:flex}.eyebrow{color:var(--accent);letter-spacing:0;text-transform:uppercase;margin:0 0 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10px;font-size:12px;font-weight:700}.messageList{align-content:start;gap:12px;padding-right:4px;display:grid;overflow:auto}.messageBubble{border:1px solid var(--line);border-radius:8px;gap:6px;max-width:82%;padding:12px 14px;display:grid}.messageBubble span{color:var(--blue);letter-spacing:0;text-transform:uppercase;font-size:11px;font-weight:800}.messageContent{gap:8px;display:grid}.messageContent p{color:var(--foreground);line-height:1.45}.messageContent strong{font-weight:800}.messageBubble.client{background:#203045;justify-self:end}.messageBubble.agent{background:var(--panel-strong)}.messageBubble.system{background:#2e2b22;justify-self:center}.messageForm{border-top:1px solid var(--line);grid-template-columns:1fr auto;gap:10px;padding-top:16px;display:grid}.messageForm input{border:1px solid var(--line);color:var(--foreground);font:inherit;background:#0f1211;border-radius:8px;min-width:0;min-height:44px;padding:0 12px}.messageForm button{background:var(--accent);color:var(--accent-ink);cursor:pointer;font:inherit;border:0;border-radius:8px;min-height:44px;padding:0 18px;font-weight:800}.messageForm button:disabled{cursor:not-allowed;opacity:.55}@media (max-width:640px){.embedShell{padding:12px}.embedPanel{min-height:calc(100vh - 24px);padding:16px}.embedHeader{display:grid}.messageBubble{max-width:100%}.messageForm{grid-template-columns:1fr}}.mockSiteShell{color:#1d2520;background:#faf7ef;min-height:100vh}.mockHero{color:#fffaf0;background-color:#0000;background-image:linear-gradient(90deg,#1d2520d1,#1d252047),url(https://images.unsplash.com/photo-1560066984-138dadb4c035?auto=format&fit=crop&w=1800&q=80);background-position:50%;background-repeat:repeat,repeat;background-size:cover;background-attachment:scroll,scroll;background-origin:padding-box,padding-box;background-clip:border-box,border-box;align-items:end;min-height:72vh;padding:56px 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div{border:1px solid var(--line);background:#101412;border-radius:8px;gap:4px;min-width:0;padding:10px;display:grid}.operatorQueueMeta dt{color:var(--muted);font-size:11px;font-weight:800}.operatorQueueMeta dd{overflow-wrap:anywhere;margin:0;font-size:12px;line-height:1.35}.emptyState{border:1px dashed var(--line);border-radius:8px;gap:8px;padding:20px;display:grid}.emptyState p{color:var(--muted);line-height:1.5}.status-open{color:#ffd27a;background:#332d1e}.status-acknowledged{color:#9cc8ff;background:#1c2d3a}.status-closed{color:#92f0ad;background:#1d3227}@media (max-width:920px){.operatorLayout{grid-template-columns:1fr}.operatorHero{align-items:start;display:grid}}@media (max-width:680px){.operatorShell{padding:28px 16px}.operatorMetricGrid,.operatorQueueMeta{grid-template-columns:1fr}.operatorQueueTop{display:grid}}